Support
One address for everything. We read every message and reply within 3 business days.
What to write about
General questions
Questions about our content, channels or educational materials.
Subscriptions
Access problems, billing questions, or cancelling a paid channel. Include the email or payment reference you used.
Privacy and data
Access, correction or deletion of your data. See Data Deletion for the fastest route.
Partnership and press
Collaboration proposals, media requests and broker partnership enquiries.
Reporting a problem with our content
If you believe something we published is inaccurate, misleading, infringes your rights, or was posted by an account impersonating us, email us with a link to the post and a short description. We investigate impersonation and copyright reports first.
We will never ask you for money, deposits, card details, wallet keys or trading account credentials. We do not manage anyone's capital and we do not accept funds. If someone contacts you claiming to be Evelyn FX and asks for any of these, it is a scam — please report it to us at the address above.
Response times
- General questions — up to 3 business days.
- Subscription access problems — usually within 1 business day.
- Privacy and data requests — up to 30 days, normally much sooner.